Terms of service and privacy

What HerdPath is

HerdPath is a web app for recording and planning a grazing farm by the mob: paddocks and a farm map, mobs and their movements, treatments and withholding periods, pasture readings and a growth outlook, sales, purchases, deaths, jobs, farm features, workers and their hours, and reports built from those records.

It is a record-keeping and planning tool. It is not veterinary, agronomic, financial or legal advice. Forecasts and estimates (pasture growth, feed demand, days of grazing) are indications built from your records and public climate data, and you remain responsible for decisions about your stock and land.

Your farm and your account

Each farm runs as its own copy of HerdPath at its own address, with its own database. The person the farm was created for is the owner. The owner can add other people by email and set what each may change (view only, stock moves, stock and treatments, or manager), change those levels, and remove people at any time.

Keep your password to yourself. Anything done while signed in with your login is treated as done by you. If you think someone else has your password, change it from the sign-in page and tell us.

Your data stays yours

Everything you record in HerdPath belongs to you. We do not sell it, share it with third parties for their own purposes, or use it for anything other than running HerdPath for you and keeping it working. You can print or download your records from Reports at any time, and ask us for a complete export of your farm, which we will provide within 14 days.

We may look at farm data in aggregate (never identifying a farm) to understand how HerdPath is used and to improve it.

HerdPath support access

A HerdPath support login is part of every farm with manager access. It lets us look at your farm with you when you ask for help, fix a problem, or restore records. It is listed under Settings → People & access, where you can see each time it has signed in. We use it only to help you or to keep the service running, and we will tell you when we have used it.

Backups and keeping records safe

Your farm is backed up automatically every night, and before every software update. Every save also keeps the previous version, so a mistake can be wound back. Records are stored with Cloudflare, our hosting provider; photos and documents you attach are stored the same way. Email is sent through Resend. Climate data comes from the Queensland Government SILO service using your farm location.

HerdPath works offline on your phone and sends changes when it next has signal. Keep at least one device synced; records that only exist on a lost or broken phone and were never synced cannot be recovered.

Fees

HerdPath is paid for by an annual subscription per farm, at the price quoted to you when the farm was set up, including GST. There is no charge for the number of people on a farm. We will tell you at least 30 days before any price change takes effect at your next renewal.

You can stop at any time. Tell us and we will keep your farm readable until the end of the period you have paid for, provide a full export if you want one, and then delete it. We do not refund part-years.

Availability and changes

We aim to keep HerdPath available all the time, and the offline design means a short outage does not stop work in the paddock. We cannot promise it will never be interrupted. We improve HerdPath regularly; updates are applied to every farm and we will let you know about changes that alter how something works.

If we ever decide to stop running HerdPath, we will give at least 90 days notice and a full export of your farm.

Privacy

We collect: your name and email address and those of the people you add; your farm name, location and the records you enter; the times people sign in and the device type used (so you can see who has used your farm); and the email messages we send you. We do not track you across other websites and we do not use advertising.

Your records are stored by Cloudflare, which may hold data in data centres outside Australia. We take reasonable steps to keep your information secure, including encrypted connections, hashed passwords and limited access. To see, correct or delete personal information we hold, or to make a complaint, email us and we will respond within 30 days.

Liability

To the extent the Australian Consumer Law allows, HerdPath is provided as is, and we are not liable for loss arising from reliance on its records or estimates, from loss of data you did not sync, or from interruptions to the service. Nothing here removes rights you have under the Australian Consumer Law. Where liability cannot be excluded it is limited, at our choice, to resupplying the service or paying the cost of doing so.

Acceptable use

Use HerdPath for your own farming business. Do not try to get into another farm, interfere with the service, or load anything unlawful. We may suspend access that puts other farms or the service at risk, and we will tell you if we do.

These terms

These terms are governed by the law of Victoria, Australia. We may update them; the current version is always at this address with its date, and we will email the owner of each farm about any significant change. Using HerdPath after a change means you accept it. Questions: admin@herdpath.com.au.